Return Policy

Refunds

Our return policy lasts 60 days. If you are unhappy with the product within 60 days simply return for a full refund of the product purchase price. If 60 days have gone by since your purchase, unfortunately we can't offer you a refund.

To complete your refund, we require a receipt or proof of purchase and you must email admin@beenigma.com for return instructions. Please do not send your purchase back to the manufacturer. If you are approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at admin@beenigma.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.